We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
McTavish
5 months agoExplorer | Level 4
Can you have files available offline by default on the iOS app?
"We're re-launching the option to choose the default status of synced files in the Dropbox desktop application (in the Preferences > Sync tab) for users of the newer File Provider version. " Is th...
Jay
Dropbox Staff
Hi McTavish, thanks for messaging us.
I move your post to a new thread, since it's related to the mobile app.
As the mobile app is a little different to the desktop app, files aren't directly syncing to or from the app and your account. It's primarily used to preview and upload files, with some editing features.
While there isn't a way for all files to be available offline by default, you can mark files (or folders depending on your plan) as offline so they will be offline in the app.
If you need any more details, feel free to message back!
McTavish
5 months agoExplorer | Level 4
"While there isn't a way for all files to be available offline by default, you can mark files (or folders depending on your plan) as offline so they will be offline in the app."
When you have hundreds or more files, this isn't highly useful.
"As the mobile app is a little different to the desktop app, files aren't directly syncing to or from the app and your account."
And why not?
Anyway, Jay, thanks for the reply.
- Jay5 months agoDropbox Staff
We appreciate the feedback about the offlining of files via the mobile app, and we take all comments into consideration when improving the Dropbox app and services.
Regarding the difference between the desktop and mobile apps, with the desktop app, a Dropbox folder is created and files are directly synced to and from the site via the app, and it acts like a normal folder on your machine, which any program can access.
As the mobile app doesn't create a Dropbox folder on your phone, it doesn't have this ability to sync files directly, nor does it need to since the vast majority of files aren't going to be edited in one go.
- McTavish5 months agoExplorer | Level 4
"nor does it need to since the vast majority of files aren't going to be edited in one go. "
It is just inconvenient (or worse) not to have access to all of the files all of the time. Have you ever sat for hours in a doctor's waiting room where there is no WiFi and the cellular reception is lousy?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!