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Forum Discussion
Styline
3 years agoHelpful | Level 7
AirDrop broken on MacOS Ventura
I'm using MacOS Ventura and I can't receive files via AirDrop anymore.
My Downloads folder is inside my Dropbox as I'm using Dropbox Backup, so it is all inside the Cloud Library now. The Spotligh...
- 2 years ago
You'll need to access the preferences in the desktop app, click the Backup tab, and then Manage Backup. From there you can remove the Downloads folder from the backup.
LJ123
Helpful | Level 5
I am having the exact same problem. It was working fine until yesterday when I installed the Dropbox update and then boom, AirDrop is broken. I AirDrop from my phone to my Macbook constantly, so it's definitely the new Dropbox client that broke it.
Walter
3 years agoDropbox Staff
Hey LJ123, thanks for the nudge here and happy Monday!
Would it be alright if I send you an email to look further into this internally?
- Michelle312 years agoHelpful | Level 6
Walter, when will this issue be resolved?
- LJ1233 years agoHelpful | Level 5
Yes please do. Thank you!
- swin13 years agoHelpful | Level 5
Airdrop is also broken for me, I think this happened recently as well. Running Dropbox 162.4.5419 and Mac OS Monterey 12.4. I'm also using Dropbox backup so my downloads folder is in my dropbox and it's got an alias. Behavior is exactly as OP described - everything seems to be going fine but the file is nowhere to be found. I also tried search /private/var/folders for temp files that may be lingering prior to move, but can't find anything.
Unfortunately I just lost some files permanently because I airdropped them then deleted them from my phone assuming they landed safely on my mac.
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