You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
BenjaminHeller
10 months agoExplorer | Level 4
After updating, I can no longer use Adobe Bridge as a list view of folders?
This is really terrible, and definitely not an upgrade. I don't understand why Dropbox did this?
Can anyone on the Dropbox staff explain why Dropbox needs to be hidden? Adding as a favorite is not a workable solution
- BenjaminHellerExplorer | Level 4
Is there any way do downgrade to the last version?
- MeganDropbox Staff
Hi BenjaminHeller, let's jump right into this!
From my understanding, it sounds like you just updated your app to the new File Provider macOS version, is this correct?
When you say that Dropbox needs to be hidden, would you be able to give me some more context? Do you mean from the sidebar on your Finder?
I'd like to have an idea of anything you're facing, or having issues with, in order for me to see if I can guide you, and help you resolve it.
As for downgrading to the latest version, you mean switching back to the version without File Provider, right?
Keep me posted!
- BenjaminHellerExplorer | Level 4
The issue I was having, is with the new dropbox update with the " file provider".
On MacOS, it changed it from being a visible folder, to one that is hidden in a library.
The major problem this causes, is that I am unable to view the dropbox folder (with it's folder structure) in Bridge.
To use bridge I need to unhide the folders (Command + Shift + .) and then change a preference in bridge (view/show hidden folders)
I guess I just wonder why it needs to become a "location" (hidden) versus being a visible folder as it has been as long as I've used dropbox. This is maybe an apple issue really, I just don't understand why it is better, and took a bunch of time to find a workaround
- HannahDropbox Staff
Hey BenjaminHeller, sorry to jump in here!
Even though Dropbox is no longer in your Favorites, it should now appear in Locations, is this not what you see on your end?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!