We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

Nancy F.1's avatar
Nancy F.1
Explorer | Level 3
2 years ago

Access to more than 3 devices with the Basic plan.

This is a personal Basic account. I am the only user. I have never shared files.  I had 3 devices on Dropbox for many years and now would like to add a new device.  Projects for which I need to use f...
  • Megan's avatar
    2 years ago

    Hi Nancy F.1, let's jump right into this! 

     

    The limit for a Basic account is 3 devices, not 4. So, essentially you wouldn't be able to do what you mentioned, no. 

     

    To add a new device, you'd need to unlink some of your current devices, not simply sign out of them. 

     

    Unlinking a device from your Dropbox account means that Dropbox will no longer sync changes to the files and folders in the Dropbox folder on that computer, tablet or mobile. Basically Dropbox is turned off for that device. Rest assured that no files or folders will be deleted from your Dropbox account.

     

    Let me know if you have any questions! 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!