You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
RemiMathematics
8 years agoHelpful | Level 5
2 Copies of Dropbox in Windows File Explorer ... only want 1 !
I have Dropbox installed on Windows 10. So there is a "Dropbox" folder now in my file explorer which is great. What is not great is that there are 2 copies of it within my File Explorer! I am at...
- 8 years ago
Hello! I had thought of the "unpinning" thing, but they are not acting as shortcuts. I am attaching 2 screenshots of the options available for each folder when I right-click them. There is no unpin option for either. However, in doing this -- I notice the options are slightly different for each one .... hmm. I kind of tried to mess with those options, but to no avail.
...
- 8 years ago
* I figured out a way to "Hide" the second folder. I went to Properties, then selected the Hidden box under Attributes!
JohnDropbox
8 years agoDropbox Staff
Hi Remi. From your screenshot it looks to me like you have Dropbox "pinned" to the Quick Access menu in Windows. Rather than trying to delete one of the icons, instead you could try unpinning it. Here's a guide from the Windows Help Centre.
Hope that helps!
- RemiMathematics8 years agoHelpful | Level 5
Hello, thank you for your suggestion! However, as you can see in the picture, the QuickAccess folder has an right-facing arrow beside it, indicating it is not "open" and thus that first Dropbox folder is not within that one. In fact, I currently have nothing whatsoever in my QuickAccess folder (even when I open it) and have already unpinned everything within it as I don't like having anything in that folder.
If you look directly below the QuickAccess folder, you can see the Desktop folder, which has a down-facing arrow beside it, indicating that the first Dropbox folder is rather within that one :/
- Ross_S8 years agoDropbox Staff
You can add and remove at different levels there. You should be able to remove one (unpin via right click) without the other disappearing.
Have you tried unpinning the one you don't want? Essentially they're just shortcuts, you can have as many as you want in different areas.
- RemiMathematics8 years agoHelpful | Level 5
Hello! I had thought of the "unpinning" thing, but they are not acting as shortcuts. I am attaching 2 screenshots of the options available for each folder when I right-click them. There is no unpin option for either. However, in doing this -- I notice the options are slightly different for each one .... hmm. I kind of tried to mess with those options, but to no avail.
...
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!