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Forum Discussion
why is Dropbox showing me using 5.3Gb when i am actually only using 736Mb?
i have n to used Dropbox in about DECADE before recently starting to use it again i have the basic 2Gb + extra storage offered to me in the past for actions, raising it to 7.8Gb imagine my s...
We appreciate the feedback on this matter. We take all comments into consideration when improving the Dropbox site and services.
during the download from the given link, i went to the app already on my mac and saw that it had the circle with a line through it, which indicates an app that will not work on the system
so i inferred it was because i was using an olde computer running an olde OS
so, imagine my surprise when the new downloaded app, once installed, showed that i could use it
so, the email you have responded to, was sent prematurely
it has to be said however, that i had been instructed to use the app in order to delete the BACKUP folder i have never seen before, and on double clicking the app, all it did was to open the REGULAR Dropbox folder, without showing any way to access or delete the BACKUP
i have since been able to delete the lot, and maybe that was an overreaction, but i was having all sorts of nonsense going on, just trying to delete one file, since Dropbox no longer recognised the computer i originally used
so, i deleted everything apart from my REGULar folder
have to say, that this sort of nonsense put me off ever using Dropbox again, many moons ago
ease of use, along with security, is the only way your system is ever going to be used by me .... frankly i do not trust cloud-based apps, nor cloud-based storage
Jay
Dropbox Staff
Dropbox StaffWe appreciate the feedback on this matter. We take all comments into consideration when improving the Dropbox site and services.
