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Deeps's avatar
Deeps
New member | Level 2
2 years ago
Solved

Storage space shows much higher usage 2.8GB than actual files sizes 0.2GB

I have perhaps 50 Word and Excel files and some pdfs in my Dropbox. Largest file is and 85,000 word doc that is 400kb. If we assume all 50 files are this size that is 20,000 kb or 0.2GB. Yet I keep getting messages that I have used up my 2GB limit and must upgrade. Has anybody else had this problem and what do I do about this?

Storage space

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    • Deeps's avatar
      Deeps
      New member | Level 2
      2 years ago

      Thanks so much maher1982. Looks like my Mac had sometime ago backed up there but its unlinked. That accounts for the overflow and some. Thanks again. I have a lot to learn.

    • wtmintern3's avatar
      wtmintern3
      New member | Level 1
      3 months ago

      I don't know how to check Backups page. There is only One Dropbox on this PC. I'm not very tech savvy.

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I have perhaps 50 Word and Excel files and some pdfs in my Dropbox. Largest file is and 85,000 word doc that is 400kb. If we assume all 50 files are this size that is 20,000 kb or 0.2GB. Yet I keep getting messages that I have used up my 2GB limit and must upgrade. Has anybody else had this problem and what do I do about this?

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I have perhaps 50 Word and Excel files and some pdfs in my Dropbox. Largest file is and 85,000 word doc that is 400kb. If we assume all 50 files are this size that is 20,000 kb or 0.2GB. Yet I keep getting messages that I have used up my 2GB limit and must upgrade. Has anybody else had this problem and what do I do about this?

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Largest file is and 85,000 word doc that is 400kb. If we assume all 50 files are this size that is 20,000 kb or 0.2GB. Yet I keep 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Storage space shows much higher usage 2.8GB than actual files sizes 0.2GB","moderationData":{"__ref":"ModerationData:moderation_data:755239"},"body":"

Hello Deeps,

\n

Would you mind checking the Backups page and letting me know what it reports ?

\n

It would also be helpful if you could verify your Personal Dropbox space on this page . If possible.

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Thanks so much maher1982. Looks like my Mac had sometime ago backed up there but its unlinked. That accounts for the overflow and some. Thanks again. I have a lot to learn.

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I don't know how to check Backups page. There is only One Dropbox on this PC. I'm not very tech savvy.

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Hey wtmintern3, here's a link to the backups page:

\n

https://www.dropbox.com/backup/all 

\n

I hope this helps!

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