You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
a1newman
2 years agoNew member | Level 2
When Quicken Extra 5 GB gets removed, how long does Dropbox give you to address overages?
I just found out that my 5 GB from Quicken was removed on June 2nd even though my Quicken subscription has almost another year to go. So now I have an overage in space usage. Quicken support can only...
- 2 years ago
Quicken should issue one code per year 🙂
And Dropbox wont remove files from your account so you are OK - however, note that nothing new/changed/updated will sync to your account while over quota. So changes you make to files will NOT upload to Dropbox at the moment.
HazPat
Explorer | Level 4
Two questions:
1- How do I know if I have the extra 5GB of storage space?
2- Do I need to re-apply each time I renew Quicken?
Thanks.
Rich
2 years agoSuper User II
HazPat wrote:
1- How do I know if I have the extra 5GB of storage space?
2- Do I need to re-apply each time I renew Quicken?
You can see all of the space you've earned on your Referrals page. You should get a new code from Quicken each year. Contact them if you don't have one.
- HazPat12 months agoExplorer | Level 4
Thank you, Rich.
The Quicken 5GB of storage space does not appear on my referrals page.
I'm confused. Isn't the referrals page storage amounts strictly for getting referrals?
The Quicken Dropbox space is a perk for subscribing to their app. Thx.
- Rich12 months agoSuper User II
HazPat wrote:
Isn't the referrals page storage amounts strictly for getting referrals?
The bottom of the page shows other bonus space as well, separate from the space earned through referrals. Mine shows space earned from other coupons and programs, such as Dell. If you don't see it on the Plan page that Hannah mentioned, I'd check there.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!