You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
wasting-time
2 years agoHelpful | Level 6
Suddenly used 1,100% of my allowed space
I have 16 gb of space earned by referrals. I had 7.6 gb of data stored. I kept receiving threatening messages I had suddenly used 1,100% of my allowed space. I repeatedly confirmed that I had on 7...
- 2 years agoYES… I found it. you are correct… operator error. All is well. Thanks to all of you shepherding this error and cleanup. So happy to have Dropbox functioning again. Thanks again
Mark
Super User II
Have you looked to see if you accidentally set up Backups?
wasting-time
2 years agoHelpful | Level 6
I see 172gb of “backups”… how do I delete these, whatever they are….
- Jay2 years agoDropbox Staff
Hi wasting-time, have you tried these steps to delete your backups on your account?
- wasting-time2 years agoHelpful | Level 6
how does one delete these backups??? Appreciate the help.
- Nancy2 years agoDropbox Staff
Hi from me, as well! If you've enabled computer backup and you select the option to return your folders back to their original locations ("Keep content in folders on this PC/Mac"), while disabling the feature, they should also be removed from your Dropbox account, thus freeing up your space.
- wasting-time2 years agoHelpful | Level 6
I have been desperately trying to find the Backup and Synch tab on the dropbox PC App that is called out on the "backup" help page.. So far there is nothing apparent. I have tried to reply to others who have tried to help and have tried to send screenshots of my dropbox pc screen. Suggested next steps???
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!