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MattKSawyer's avatar
MattKSawyer
New member | Level 2
6 months ago

Shared Folder - Not Enough Space To Access Folder

So I just started paying for DropBox specifically to allow myself and some online friends to upload/share larger files with each other. I've got 1.9TB free.   However, my friends are reporting the...
  • Rich's avatar
    6 months ago

    MattKSawyer wrote:

    ... an error "Not enough space to access the folder". But I've got 1.9TB free. Why wouldn't they be able to access it?


    You paid for an upgrade. They did not. Since the shared folder exists within their own account, they need to have enough space available in their own account to hold the folder and anything it contains.