You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Ben S.31's avatar
Ben S.31
Helpful | Level 6
2 years ago

Selective Sync: How to see actual disk space used?

Hi There,    Both Mac OS and Dropbox state 1.49TB is being used which is incorrect because 100's of gigabytes isn't being synced to the Mac.   I need to understand the actual disk space Dropbox i...
  • Ben S.31's avatar
    2 years ago

    For anyone else struggling with this, there's a preference in your account but you have to login to the website, it doesn't seem to be in the app (which creates a frustrating waste of time sorry!).

     

    1. Login to www.dropbox.com
    2. Click on your name icon (little circle with your initials)
    3. Choose settings
    4. Scroll to the last third of the page and look for 'Online-only files on Mac'
    5. Turn this ON 

    As noted in settings: 'This displays online-only file sizes in Mac Finder as zero bytes so you can easily review which files are taking up hard drive space.'

     

    Hope that helps someone because endless searching found nothing - searching works if you use the correct search terms which of course, you don't know because you don't know what the feature is called!

     

    Cheers, Ben

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!