We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

soloelsie's avatar
soloelsie
Helpful | Level 6
2 years ago

I can't use the selective sync feature due to an error

Hello I am trying to conduct Selective Sync and unable to do so. I tried both methods - (1) from the preferences>sync - it won't let me choose folders. (2) When I right click on my blue folders...
  • soloelsie's avatar
    soloelsie
    2 years ago

    Hello! 

    I have reformatted my laptop and reinstalled Dropbox. The problem was connected to the device. Thank you again for your support!

    Elizabeth

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!