You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

poojajain's avatar
poojajain
Explorer | Level 3
2 years ago

refer a friend bonus data not received

refer a friend bonus data not received for any of my referrals since 2018. today also I sent referral and the other person accepted the referral, created account and installed dropbox but my account ...
Referrals
Storage space
paolananne's avatar
paolananne
New member | Level 2

ho mandato un invito, l'amico che lo ha ricevuto ha aperto il suo account, ma non ricevo i 500Mb promessi. Perché? come fare per averli? grazie

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
12 months ago

Ehi, paolananne, grazie per aver postato qui!

 

Hanno installato l'applicazione Dropbox su un computer unico?

 

Se potessi anche controllare e assicurarti che abbiano verificato il loro account, sarebbe fantastico.

 

Fammi sapere eventuali aggiornamenti!

 

--

 

Hey there, paolananne, thanks for posting here! 

 

Did they install the Dropbox application on a unique computer?

 

If you could also check, and make sure that they have verified their account, that'd be amazing. 

 

Let me know of any updates!

  • paolananne's avatar
    paolananne
    New member | Level 2
    12 months ago

    La mia amica ha aperto un nuovo account Dropbox basic. Non so se su un computer unico. Il suo account è [email removed as per Community Guidelines]

    • paolananne's avatar
      paolananne
      New member | Level 2
      12 months ago
      Grazie
    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      12 months ago

      Ciao paolananne, anche il tuo amico dovrebbe scaricare l'app desktop su un computer unico, affinché entrambi possiate beneficiare dello spazio referral.

       

      Ti dispiacerebbe verificare con loro, dal momento che non abbiamo accesso per controllare da parte nostra attraverso questo forum?

       

      --

       

      Hi paolananne, your friend would need to also download the desktop app on a unique computer, in order for both of you to be eligible for the referral space.

       

      Would you mind double checking in with them, since we don't have access to check on our end through this forum? 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!