We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
poojajain
2 years agoExplorer | Level 3
refer a friend bonus data not received
refer a friend bonus data not received for any of my referrals since 2018. today also I sent referral and the other person accepted the referral, created account and installed dropbox but my account ...
Roey
2 years agoNew member | Level 2
I have sent at least 5 accepted invites but the storage space is not changing. How come?
- maher19822 years agoSuper User
Whenever someone uses your referral link to create and validate a new account on Dropbox, you’ll both get extra storage added to your Dropbox.
Now after you refer someone, they’ll need to complete the following steps before you both receive the extra storage space.
- Click the link in the referral email or the link that was shared with you, and follow the prompts to create a Dropbox account.
- Download and install the Dropbox desktop app.
- Sign in to the desktop app.
- Verify their account's email address.
Note: Sharing a folder doesn't count as a referral.
Note 2: The max number of referral can win you a free space is 32 only
- Megan2 years agoDropbox Staff
Hi Roey, welcome to our Community!
Did they install the Dropbox application on a unique computer? Mobile devices do not count for referrals.
Keep in mind that they would also need to verify their email address. What's the referral's status on your plan page here?
Keep me posted!
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!