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paulflute's avatar
paulflute
Explorer | Level 4
2 years ago

Storage Space

Hi all.. I have a 13.5 gig storage on my account but I am suddenly unable to upload even to 2 gig.. I have an important work file that I can't even access..   I was a very very early dropbox ...
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Storage space
  • Megan's avatar
    Megan
    2 years ago

    Hi paulflute, is it a shared folder, or a shared link? 

     

    Provided it's a shared folder, you should be able to view it using your sharing tab. Can you calculate its size using these steps, and let me know more? 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi paulflute, is it a shared folder, or a shared link? 

 

Provided it's a shared folder, you should be able to view it using your sharing tab. Can you calculate its size using these steps, and let me know more? 

paulflute's avatar
paulflute
Explorer | Level 4
2 years ago

Hi Megan.. thanks for your links.. the problem is solved..

I was able to see the size there and the folder is 20 gig..

I will contact my colleague and ask him to remove the unnecessary..

I only need 4 small files for the work he needs from me..

Thanks everyone for your help..  ;9) paul

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Always happy to help paulflute.

     

    If you need anything else, you know where to find me!

About Storage Space

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