You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
space earned not avaliable
My account has 7.75 gb of earned space but i am not able to access it . The dropbot is no help does any one know how i can access the space i earned
Hannah
Dropbox Staff
Dropbox StaffThat's strange indeed, @cassiem.
Can you send us a screenshot of the email you received?
Just make sure to hide any personal info on the screenshot.
Thanks Hannah, no problem, here you go. Cassie
- Hannah
Thanks for the screenshot, Cassie!
When was the last email about your quota sent to you?
Also, can you confirm that the email came from one of our official Dropbox domains here?
I just received another email (screenshot attached) asking me to upgrade, the last one was from 9/9/24. I'm sure they are from dropbox. As I said previously I'm also unable to access files through a notification email that a colleague has shared with me, when I follow the link I get to than dropbox landing page that tells me I am out of space.
Hi Hannah, I received another message alert from you overnight but the message can't be opened.
