No additional space on Business Advanced

For the record, I received this email from Dropbox :

" In order to continue providing all Dropbox customers with a reliable storage experience and to keep pace with growing demand, we’re making some changes to our Dropbox Advanced plan.
Rest assured that there are no changes to your price for Dropbox Advanced, your service, or your data access.
Under our “as much space as you need” Advanced plan, we’ve found that a growing number of customers were buying Advanced subscriptions for non-business purposes. We’ve seen a surge of this behavior in recent months in the wake of other services making similar storage policy changes. We’ve observed that customers like these frequently consume thousands of times more storage than our genuine business customers, which risks creating an unreliable experience for all of our customers. As a result, we’re sunsetting the “as much space as you need” policy and transitioning to a metered model. We’re committed to making the transition as seamless as possible for our customers and ensuring they have the solutions they need to do their best work on Dropbox.
What’s happening

• Your Dropbox Advanced plan will transition on November 27, 2023.

• Your price for Advanced will not change, and there are no changes to your service or data access.

• Under our Advanced plan’s updated storage policy, three active licenses will receive 15TB of storage space shared by the team—enough space to store about 100 million documents, 4 million photos or 7500 hours of HD video. Each additional active license will receive 5TB of storage, up to 1,000TB.

• When your team transitions to this new plan, your account will likely be over quota.
  What you need to do

• Before November 20, 2023, please book a personalized session with our team [here]  so that we can discuss your plan options. The scheduling link is also available in your [Dropbox account].
  Thank you,The Dropbox team"

So, it seems they don't even wait for the end of our subscription. Since I won't pay more, I guess we'll be unable to upload more data from November 27th. I hope we'll have still access in read only....

I received a similar e-mail, however with my account in the several tb's range, I had no option to "book" an appointment to speak with them. It just said the transition is coming in November and nothing will change till Novemeber of 2024

We're over 200tb here... 

clintwb How long have you been a member? Did you have a Business Services Agreement? 

Member since 2009. One user for a lot of that time but as we grew we added users the past 4 or 5 years. Regardless, paying up front even a year at a time and then being told that what we paid for they will not give us anymore (less than half way through) is pretty messed up. 

That's true it does, but situations like this are less likely to arise. Always the trade off: speed or cost or quality. 

Don't bother, just host your own service and make your own s3 storage on it.

If you want some info on this let me know.

Yeah, lot of companies going back to on-prem. 45Drives has their Storinator as an option for people https://www.45drives.com/products/storinator-xl60-configurations.php

Eldon McGuinness Doesn't include drives, but purpose built and solid customer service. 

eBay has TONS of used enterprise storage devices. Plenty that won't break the bank and and can be configured how you want it. Install whatever OS you want in it and throw a 10gb SFP card in it, for example;

https://www.ebay.com/itm/154728911136?var=454821194443

Indeed, I recommend people to take a look there, if they're ok with the associated risks, first.

This is very similar to my experience... promise "as much as you need", then cavalierly say, oh only 5TB per user.  No price reduction.  They are truly an unethical company... 

Eldon McGuinness  - What have you been migrating to?  We have QNAP NAS/DAS systems in our offices but for such a small company its hard for us to keep up with getting everything to always sync and DB has always just been a good solution for us for a number of reasons.  The ability to selectively sync to our local machines (media company here, 12k video files are really much easier to edit via DAS or our editing computer's hard drive) so we would sync the current project down, then sync it back up - and then could do the same to share between editors in different locations etc and occasionally with clients. 

Still trying to decide how to respond... hoping Dropbox will do the right thing if there is enough press.  It is a good fit for the same reasons - remote editing, upload sources, download remotely for work, then archive online until revisions are needed.  We eventually put older projects on hard drives locally and remove from Dropbox, but file sizes and project files are much larger than they used to be.  Very, very disappointing.

I will soon be evaluating local storage options. I imagine that we will ultimately find a solution that allows more control and customization than Dropbox anyway. And never suffer throttling again.  We'll have some time spend managing it, but Dropbox and its arrogance is history.  Hopefully the media gets into this and talks about their false advertising, bait-n-switch, unethical ... and possibly illegal behavior.  

It's because they're deleting posts and comments that speak about this.