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Forum Discussion
Dennis_Zuiderlicht
2 years agoHelpful | Level 6
Dropbox uses a ton of hard drive space despite most files being online only
So, I've put ALL my files on online-only because my Mac was running out of space.
In my Mac settings, Dropbox takes up 108 GB currently. Once I actually look at what folders are taking up space it'...
- 2 years ago
Is it possible that the hidden Dropbox cache folder is taking up space on your machine?
Try deleting the folder using these steps to see if this helps.
Nancy
Dropbox Staff
Hi again, John! Can you please try quitting OneDrive instead, like Jay suggested? Do you keep seeing the grey Xs even then?
Are you still seeing 0bytes, even if you right click on the Dropbox folder directly, and go to its Properties?
John1957
11 months agoExplorer | Level 3
I quit OneDrive and the grey Xs are still there. It made zero difference to the disk space.
- John195711 months agoExplorer | Level 3
All the files are still showing Zero Bytes on the C drive. I can't believe it's just me with this issue. It has always been this way with Dropbox.
- Jay11 months agoDropbox Staff
In order to assist further, please could you directly right click the Dropbox folder itself, not individual files, then choose properties, and attach the screenshot showing how much the Dropbox folder is taking up on your machine.
- John195711 months agoExplorer | Level 3
- Jay11 months agoDropbox Staff
According to that image and the size on disk, the folder appears to take up just under 1 GB of space on your computer. Should the folder take up less than 1 GB of space?
- John195711 months agoExplorer | Level 3
Exactly, you have now understood the entire problem! Where is all my hard drive space being used!
- Jay11 months agoDropbox Staff
Have you tried deleting the cache folder to see if this helps? Did you mark the entire Dropbox folder as online-only?
You might need to check the properties of each subfolder manually to see where the space is being used up.
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