You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Kurst's avatar
Kurst
Helpful | Level 5
2 years ago

Payed upgrade yearly ,but it is not upgraded

I payed for an upgrade on yearly base. It shows in my account,keep getting messages that I reached my limit . Wich is not true but cannot add anything anymore. So my account is not upgraded
Storage space
upgrades
  • Kurst's avatar
    Kurst
    2 years ago
    Problem just solved by a friend
Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
Kurst wrote:
I payed for an upgrade on yearly base. It shows in my account,keep getting messages that I reached my limit .

What plan does it say you're on when you check your Plan page? If it says Basic, you're currently logged in to a free account and you're likely paying for a different account. Use the credit card charge lookup tool to identify the account you're being charged for.

  • Kurst's avatar
    Kurst
    Helpful | Level 5
    2 years ago
    Thanks. It says plus
  • Kurst's avatar
    Kurst
    Helpful | Level 5
    2 years ago
    Problem just solved by a friend

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