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Forum Discussion

Paul Sulter's avatar
Paul Sulter
New member | Level 2
3 months ago

I've run out of space and now I can't access my files

I'm on Dropbox Basic, have changed my email address, and have also run out of storage space. Now I can't access my files on Dropbox - and I can't speak to anyone there either! Any suggestions, anyone...
File access
Quota
Storage space
Paul Sulter's avatar
Paul Sulter
New member | Level 2

Hello Rich. Thank you for your message. My storage was full, so I've upgraded (eventually) to Dropbox Plus. But when I click on 'All Files', there's nothing there. It's as if I'm starting from scratch.

Paul Sulter's avatar
Paul Sulter
New member | Level 2
3 months ago

This is all that pops up:

 

 

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