You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

bbkmur's avatar
bbkmur
New member | Level 1
2 months ago

I updated my Dropbox email, but I'm saying less space on my account now.

I just changed my email om my dropbox account.   On the old account i had 8,25 gb storage. after changing the e-mail i went back to the standard basic 2gb.  Anyone know why that is?
Account Settings
Dropbox Basic
Storage space
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 months ago
bbkmur wrote:

after changing the e-mail i went back to the standard basic 2gb. 

Anyone know why that is?

I bet you've actually set up a new account instead of changing the email. 

Try logging in again on the old email and it is almost certainly still sitting there :)

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!