You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Cogicom
19 days agoExplorer | Level 3
I got an email saying Dropbox is full, but it doesn't look like it is.
Hi
I received an email from Dropbox, warning me that my dropbox is full and that fees are not synchronized anymore.
Yet I only use 76.5 MB out of 2.75GB available.
Mark
19 days agoSuper User II
- Cogicom19 days agoExplorer | Level 3
When I go to Account/Manage Account, I see Personal Dropbox space Using 76.5 MB of 2.75 GB
I did not configure Backup
- Nancy18 days agoDropbox Staff
Hey Cogicom! Did you receive this email to the same email address you see here? I’m wondering if it could be about a different Dropbox account instead, that’s gone over-quota.
- Cogicom15 days agoExplorer | Level 3
Hi Nancy,
I had indeed the same doubt because I do actually have another account with a Dropbox Plus subscription plan, but this one uses 73.6 GB of 2 TB.
I confirm that I received the email on this address.
Could it be something like a link between the two accounts that makes that the space taken by a folder of the “Plus” impacts the “Basic” account? I can't see anything like that but maybe there is a synchronization somewhere.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!