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Forum Discussion
Getting a 'not enough Dropbox space' error, when I have plenty of space
Everyday I get this (see screenshot) on Mac Os when connecting any device to sync photos. "Not enough dropbox space" - Mac - But I have PLENTY of space.. and I see it on both of my macs but not my ip...
Hi conalwn,
I'm happy to hear that everything is back in working order! It's possible that your cache wasn't properly clearing upon signing out and back in, which is the usual operation that would clear out the cached files causing this error message. This problem seems to have resolved itself while we were investigating.
For anyone else receiving this error message, sign out, then sign back in to clear your cached files. If that doesn't work, please let me know and we can take a deeper look!
Regards,
Ben
My expectation is that it is something to do with the dropbox cache.
Because - if I sign out of the account and sign in again the cache is deleted and the issue is resolved.. (until the next time!).
And in testing, I can also delete the contents of the cache and it appeared to resolve the issue - but I have to be careful.
I've had the account since 2009 but I don't think longevity is the issue 🙂
