You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

JoeBonici's avatar
JoeBonici
Helpful | Level 6
9 months ago

Dropbox thinks my employers account is mine

I have a standard account and that is fine.  My employer has a Dropbox account for me to drop files into and when I do, Dropbox thinks my employers account is mine and won't sync my files saying my ...
Storage space
  • Mark's avatar
    Mark
    9 months ago

    Is this a shared folder? If so that uses the space of everybody in the share - if you can access it to edit it then it uses your quota. So, it isnt you working on your bosses account. They need to pay for you to upgrade, or, you need to delete things. 

     

    If you need read only access get a shared link instead as that doesnt take up quota

Mark's avatar
Mark
Icon for Super User II rankSuper User II

Is this a shared folder? If so that uses the space of everybody in the share - if you can access it to edit it then it uses your quota. So, it isnt you working on your bosses account. They need to pay for you to upgrade, or, you need to delete things. 

 

If you need read only access get a shared link instead as that doesnt take up quota

JoeBonici's avatar
JoeBonici
Helpful | Level 6
9 months ago

Thanks Mark, that explains it, I guess. 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!