We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Setgirl
6 months agoNew member | Level 2
Dropbox says my box is full, but when I check it seems like it isn't.
I have seen older posts about this so am writing again. Dropbox says by box has reached it's limit and I have to upgrade. I don't want to because I don't use it that much. I have deleted almost every...
- 6 months ago
Setgirl wrote:
Dropbox says by box has reached it's limit and I have to upgrade. ... I have deleted almost everything in it, so I don't understand why this is happening.
Have you change your Backups page? What does the Plan page show for your usage?
1846639
6 months agoNew member | Level 2
I have the same exact issue, except I have absolutely nothing saved on Dropbox. I can't view a download someone sent to me, it says my storage is full on the message, alhtough their website says I have 2 GB unused. Can't figure out how to contact anyone on Dropbox. I hate this company
- Setgirl6 months agoNew member | Level 2
I know how you feel. If you have had files in your dropbox and deleted them, the post from Rich Super User above told me where to look and I found all the automatic backups in my dropbox...it turned out that almost all of the space was taken up by shared files from a project I was working on. When I dumped those files all my free space was free again. Look at your backups page and your plan page. I forget which one it was on. Good luck !
- 18466395 months agoNew member | Level 2
Thank you, I'll see if there's something I'm missing, appreciate your kind response. I was so frustrated earlier
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!