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Forum Discussion

RayhanHosain's avatar
RayhanHosain
Explorer | Level 4
3 years ago

Dropbox says I am running out of space, however I deleted everything and the issue remains

I am a free user. According to dropbox, I have used more than 2 gb. But I have moved all the files on dropbox to another folder and i could see that the total size of the files is only 132 mb. And al...
Dropbox Basic
Storage space
  • Hannah's avatar
    Hannah
    3 years ago

    Sorry to jump in here, RayhanHosain!

     

    Do you perhaps have any computers backed up to Dropbox? You can check your backups tab to find out.

     

    Can you please send us a screenshot of what you see on this page?

Northern's avatar
Northern
New member | Level 2
2 years ago

Same here. Very disappointed as DB offered me a sizable increase a few years back for bringing in new customers.  
Now, having reduced the data on my box I'm still stuck with almost closed account and they're simply forcing me to buy increased space.  My only option seems to be reverting to basic space of 2 GB.  Who offers 2 GBs today? Hillareous.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi there, Northern.

     

    Have you checked your backups page, to see if you have any backups taking up your space?

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