Dropbox removing external disk support for Mac users
In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability.
https://talk.tidbits.com/t/dropbox-drops-support-for-storing-files-...
Hi, one solution is: Go to the original (new) location of the Dropbox folder, then highlight the folder, then right click (two fingers on the touchpad) and select "make alias". Drag the alias to your desktop wherever you want it, and voila!
The alias doesn't solve the problem.. the problem is many people who are concerned have terabytes of data on their external drives and not enough space on their internal drives. The alias link doesn't solve that.
Crap, I responded to the wrong guy. Sorry about that. I was trying to respond to the guy who was concerned about it being moved from users, to the library; all on the internal drive. He thought he had to go looking for it every time in the new location.
An 'alias' has never worked properly. For years I have used a sym link (symbolic link). For those who don't know, it's like a smarter alias.
The tiny original lives where Dropbox wants it and the real stuff is on an external.
Years ago I was using a free sym link maker but it seemingly became unsupported with a later Mac OS. I then just bought a cheap one off the App Store for a couple of bucks and it's been great. I'm not sure that will solve this upcoming issue, but apart from this thread, I've heard nothing else about this change.
I have been using Dropbox for as long as I can remember, I have files in there from 2009 so let's say I started using it around then. Over 13 years
Sure it is not perfect, but I don't need to think about it, I just use it.
It is integral to my work and play. I have so many apps that use Dropbox to sync their preferences, watch folders with various rules and automations, other cloud services like Epsonconnect, various Wordpress sites backing up daily to it, the more I think about it the more the I worry.
I physically feel sick thinking about how much this is going to affect and break.
It doesn't make a difference, as there is no going back, we are being told what we have used for years is going to be taken away whether we like it or not.
And I do not believe for a second that such disruption and regression was unavoidable. Work it out, develop your own API or encryption, or do stuff behind the scenes that pushes stuff around, but do what it takes to not have to tell your customers what you are telling us now.
We should not get a popup saying "we are going to upgrade you now and that upgrade is going to break this this and this, and won't be able to do this this or this ever again"
Something as big as this should be apologetically announced, with ample time (at least 12 months) to sort things out to work with the changes, with the options to export all your data to another service.
Given the amount of work it will take to make Dropbox usable for me again, I will probably kludge something together myself that will perform the basics rather than continue to give you money
I know I probably don't make much sense with what I have written, but I am fuming, absolutely livid.
And I do not believe for a second that such disruption and regression was unavoidable. Work it out, develop your own API or encryption, or do stuff behind the scenes that pushes stuff around, but do what it takes to not have to tell your customers what you are telling us now.
Yesterday when looking for alternatives I installed a self hosted option to see if that had any restrictions.
I was able to put my "library" where I wanted, including an external drive.
Granted I had to give the application permission to use the location I wanted to use, but isn't that true of most applications?
If Dropbox can explain why they are simply holding up their hands and saying "We know it is a massive pain point for you, but we had no choice, Apple made us do it" then I would like to hear it. Until then I don't believe that statement is true, if anything it sounds like nonsense.
Every other application on my Mac can read and write to files anywhere on my laptop, internal, external as well as network drives. So why can't Dropbox?
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In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability.
Just confirmed this with DB support (see below). Gutted - been with Dropbox for years and our entire video team flow is based around it 😕
\n
>Hi there, I read today that you are scrapping the ability to store the Dropbox folder on external disks, on OSX. I'd like to ask more about this please.
\n
> Hello Jon, and thank you for contacting Dropbox Support. My name is Joseph, and I will be more than happy to look into your request, right away.
\n
That is correct Jon, as part of the Dropbox for macOS update, the Dropbox folder must be located in ~/Library/CloudStorage.
>This is a showstopper for us, and will mean we have to move to another service. We have a large distributed team using DB for video work, no way it'll fit within internal drives. Is there a workaround?
\n
\n
> I totally understand and I apologize for the inconvenience. Unfortunately, there is no workaround on this as changing the location of your Dropbox folder is no longer supported by macOS.
>This change doesn't seem to have hit us yet - we're running a variety of machines inc Ventura What will trigger its enforcement? Can we stay on an earlier OS or Dropbox version?
>The updates happening automatically every time the Dropbox app is restarting, for example if your device never restarts it should maintain the older version but we can't guarantee full functionality on older versions of the application.
>So what will happen - if we have a Dropbox folder on an 8TB drive and a tiny internal drive - will it try to clone stuff across and eat up the space? What's the mechanism?
>That's right, it will try to move the content on your internal drive until it has no space and gives you an error.
>Is Smartsync still supported? I.e. will it move stuff to being online only if it won't fit?
>It is, however it is now known as online-only.
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The alias doesn't solve the problem.. the problem is many people who are concerned have terabytes of data on their external drives and not enough space on their internal drives. The alias link doesn't solve that.
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The alias doesn't solve the problem.. the problem is many people who are concerned have terabytes of data on their external drives and not enough space on their internal drives. The alias link doesn't solve that.
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Hi Everybody,
\n
\n
We’re excited to share that external drive support for Dropbox for macOS on File Provider is now available for testing as a beta feature. This is available to some users today and will be available to additional users on a rolling basis. In order to be eligible to test this feature, please follow the instructions in this Help Center article.
\n
\n
Keep in mind that participation in beta programs is subject to the certain terms and conditions. There are certain additional participation requirements:
\n
\n
This beta is only available to US-based users
\n
You must be on macOS 15 beta
\n
You must have an external drive that is APFS formatted and encrypted
\n
\n
\n
Please let me know if you have any further questions!
We’re excited to share that external drive support for Dropbox for macOS on File Provider is now available for testing as a beta feature. This is available to some users today and will be available to additional users on a rolling basis. In order to be eligible to test this feature, please follow the instructions in this Help Center article.
\n
\n
Keep in mind that participation in beta programs is subject to the certain terms and conditions. There are certain additional participation requirements:
\n
\n
This beta is only available to US-based users
\n
You must be on macOS 15 beta
\n
You must have an external drive that is APFS formatted and encrypted
\n
\n
\n
Please let me know if you have any further questions!
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Hi, one solution is: Go to the original (new) location of the Dropbox folder, then highlight the folder, then right click (two fingers on the touchpad) and select \"make alias\". Drag the alias to your desktop wherever you want it, and voila!
","body@stringLength":"253","rawBody":"
Hi, one solution is: Go to the original (new) location of the Dropbox folder, then highlight the folder, then right click (two fingers on the touchpad) and select \"make alias\". Drag the alias to your desktop wherever you want it, and voila!
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Dropbox removing external disk support for Mac users","moderationData":{"__ref":"ModerationData:moderation_data:664497"},"body":"
Crap, I responded to the wrong guy. Sorry about that. I was trying to respond to the guy who was concerned about it being moved from users, to the library; all on the internal drive. He thought he had to go looking for it every time in the new location.
Crap, I responded to the wrong guy. Sorry about that. I was trying to respond to the guy who was concerned about it being moved from users, to the library; all on the internal drive. He thought he had to go looking for it every time in the new location.
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An 'alias' has never worked properly. For years I have used a sym link (symbolic link). For those who don't know, it's like a smarter alias.
The tiny original lives where Dropbox wants it and the real stuff is on an external.
Years ago I was using a free sym link maker but it seemingly became unsupported with a later Mac OS. I then just bought a cheap one off the App Store for a couple of bucks and it's been great. I'm not sure that will solve this upcoming issue, but apart from this thread, I've heard nothing else about this change.
An 'alias' has never worked properly. For years I have used a sym link (symbolic link). For those who don't know, it's like a smarter alias.
The tiny original lives where Dropbox wants it and the real stuff is on an external.
Years ago I was using a free sym link maker but it seemingly became unsupported with a later Mac OS. I then just bought a cheap one off the App Store for a couple of bucks and it's been great. I'm not sure that will solve this upcoming issue, but apart from this thread, I've heard nothing else about this change.
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Appalling. I really don't know what to say.
I have been using Dropbox for as long as I can remember, I have files in there from 2009 so let's say I started using it around then. Over 13 years
Sure it is not perfect, but I don't need to think about it, I just use it.
It is integral to my work and play. I have so many apps that use Dropbox to sync their preferences, watch folders with various rules and automations, other cloud services like Epsonconnect, various Wordpress sites backing up daily to it, the more I think about it the more the I worry.
I physically feel sick thinking about how much this is going to affect and break.
It doesn't make a difference, as there is no going back, we are being told what we have used for years is going to be taken away whether we like it or not.
And I do not believe for a second that such disruption and regression was unavoidable. Work it out, develop your own API or encryption, or do stuff behind the scenes that pushes stuff around, but do what it takes to not have to tell your customers what you are telling us now.
We should not get a popup saying \"we are going to upgrade you now and that upgrade is going to break this this and this, and won't be able to do this this or this ever again\"
Something as big as this should be apologetically announced, with ample time (at least 12 months) to sort things out to work with the changes, with the options to export all your data to another service.
Given the amount of work it will take to make Dropbox usable for me again, I will probably kludge something together myself that will perform the basics rather than continue to give you money
I know I probably don't make much sense with what I have written, but I am fuming, absolutely livid.
I have been using Dropbox for as long as I can remember, I have files in there from 2009 so let's say I started using it around then. Over 13 years
Sure it is not perfect, but I don't need to think about it, I just use it.
It is integral to my work and play. I have so many apps that use Dropbox to sync their preferences, watch folders with various rules and automations, other cloud services like Epsonconnect, various Wordpress sites backing up daily to it, the more I think about it the more the I worry.
I physically feel sick thinking about how much this is going to affect and break.
It doesn't make a difference, as there is no going back, we are being told what we have used for years is going to be taken away whether we like it or not.
And I do not believe for a second that such disruption and regression was unavoidable. Work it out, develop your own API or encryption, or do stuff behind the scenes that pushes stuff around, but do what it takes to not have to tell your customers what you are telling us now.
We should not get a popup saying \"we are going to upgrade you now and that upgrade is going to break this this and this, and won't be able to do this this or this ever again\"
Something as big as this should be apologetically announced, with ample time (at least 12 months) to sort things out to work with the changes, with the options to export all your data to another service.
Given the amount of work it will take to make Dropbox usable for me again, I will probably kludge something together myself that will perform the basics rather than continue to give you money
I know I probably don't make much sense with what I have written, but I am fuming, absolutely livid.
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And I do not believe for a second that such disruption and regression was unavoidable. Work it out, develop your own API or encryption, or do stuff behind the scenes that pushes stuff around, but do what it takes to not have to tell your customers what you are telling us now.
Yesterday when looking for alternatives I installed a self hosted option to see if that had any restrictions.
I was able to put my \"library\" where I wanted, including an external drive.
Granted I had to give the application permission to use the location I wanted to use, but isn't that true of most applications?
If Dropbox can explain why they are simply holding up their hands and saying \"We know it is a massive pain point for you, but we had no choice, Apple made us do it\" then I would like to hear it. Until then I don't believe that statement is true, if anything it sounds like nonsense.
Every other application on my Mac can read and write to files anywhere on my laptop, internal, external as well as network drives. So why can't Dropbox?
And I do not believe for a second that such disruption and regression was unavoidable. Work it out, develop your own API or encryption, or do stuff behind the scenes that pushes stuff around, but do what it takes to not have to tell your customers what you are telling us now.
Yesterday when looking for alternatives I installed a self hosted option to see if that had any restrictions.
I was able to put my \"library\" where I wanted, including an external drive.
Granted I had to give the application permission to use the location I wanted to use, but isn't that true of most applications?
If Dropbox can explain why they are simply holding up their hands and saying \"We know it is a massive pain point for you, but we had no choice, Apple made us do it\" then I would like to hear it. Until then I don't believe that statement is true, if anything it sounds like nonsense.
Every other application on my Mac can read and write to files anywhere on my laptop, internal, external as well as network drives. So why can't Dropbox?
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