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Forum Discussion

IanKinder's avatar
IanKinder
Helpful | Level 5
3 years ago

Dropbox Plus trial has ended and my previous storage size hasn't been returned to me

I took out the trial and decided to cancel at the end. I had 20GB prior to the trial and now they've put me on 2GB. How do I get my 20GB space back! I'd earned this by referrals etc and wouldn't have...
Dropbox Plus
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Storage space
  • IanKinder's avatar
    IanKinder
    3 years ago

    It was showing only 2GB yesterday, however it's now back to the previous 16.7GB limit (the 20GB was a guestimate, sorry).

     

    All sorted now thanks!

     

IanKinder's avatar
IanKinder
Helpful | Level 5

It was showing only 2GB yesterday, however it's now back to the previous 16.7GB limit (the 20GB was a guestimate, sorry).

 

All sorted now thanks!

 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 years ago

No worries, Ian! I'm happy to see that this is resolved for you now.

 

If you need anything else, just let us know. 

 

Have a great week ahead!

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