You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

IanKinder's avatar
IanKinder
Helpful | Level 5
3 years ago

Dropbox Plus trial has ended and my previous storage size hasn't been returned to me

I took out the trial and decided to cancel at the end. I had 20GB prior to the trial and now they've put me on 2GB. How do I get my 20GB space back! I'd earned this by referrals etc and wouldn't have...
Dropbox Plus
Quota
Storage space
  • IanKinder's avatar
    IanKinder
    3 years ago

    It was showing only 2GB yesterday, however it's now back to the previous 16.7GB limit (the 20GB was a guestimate, sorry).

     

    All sorted now thanks!

     

IanKinder's avatar
IanKinder
Helpful | Level 5

It was showing only 2GB yesterday, however it's now back to the previous 16.7GB limit (the 20GB was a guestimate, sorry).

 

All sorted now thanks!

 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 years ago

No worries, Ian! I'm happy to see that this is resolved for you now.

 

If you need anything else, just let us know. 

 

Have a great week ahead!

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