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Forum Discussion

HamishL's avatar
HamishL
Helpful | Level 6
2 months ago

Dropbox is saying I have 200 GB of data. I have deleted everything & checked backups across devices

PLEASE HELP
Storage space
  • HamishL's avatar
    HamishL
    23 days ago

    Okay looks like ive been able to resolve the issue, For some reason a shared folder that I had offline was taking up space even though it wasn't on my computer. It was nt letting me delete it but I just then was somehow able to force delete it.

     

    Thanks

HamishL's avatar
HamishL
Helpful | Level 6
2 months ago

 

 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hey HamishL - sorry to hear you're having issues with this.


    Could you please clarify what's reported in your plan tab in regards to your account's quota?

     

    Thanks!

    • HamishL's avatar
      HamishL
      Helpful | Level 6
      24 days ago

      Yes I have 8GB

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        24 days ago

        A screenshot of your quota breakdown would be very helpful too HamishL 

         

        Apart from that, have you tried signing out from your account through the app's preferences and then back in? 

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