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esteboix's avatar
esteboix
New member | Level 2
3 years ago

Dropbox is empty but says it's 7GB full

what the title says, db alerted me of not having enough space, though the sum of all folders was way less than the space I have. Now I have deleted every folder in my dropbox, and still says there ar...
Quota
Storage space
  • Rich's avatar
    Rich
    3 years ago
    esteboix wrote:

    db alerted me of not having enough space, though the sum of all folders was way less than the space I have.

    Checked your Backups page?

Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
esteboix wrote:

db alerted me of not having enough space, though the sum of all folders was way less than the space I have.

Checked your Backups page?

  • esteboix's avatar
    esteboix
    New member | Level 2
    3 years ago

    That was it, thank you!

    • joancleary's avatar
      joancleary
      Explorer | Level 4
      3 years ago

      I have the same problem -- found "Backups" and now don't know which settings to change to get rid of the problem.  Not sure I know what the "Backups" function is?

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Thanks for the nudge here, joancleary.

         

        The backup feature is a feature of the Dropbox desktop app, which backs up your desktop folders to Dropbox.

         

        Have you tried to disable the feature as a first step?

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