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Forum Discussion

VexxAngel's avatar
VexxAngel
Explorer | Level 4
2 years ago

Dropbox folder on Mac is 7gb. Yet only contains files 850mb of files!!! What is going on?

Also on the web version, all my shared files say "Not enough space to access folder", yet I'm not over my limit and all my files and shared folders are way below 7gb.

Something borked.

Does my Dropbox have invisible files?

Thanks for any help!

Quota
Storage space
  • Jay's avatar
    Jay
    2 years ago

    Hi VexxAngel, thanks for bringing this to our attention.

     

    Is it possible you have a backup running on your account, which can be found on this page?

     

    Keep me updated with any progress!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi VexxAngel, thanks for bringing this to our attention.

     

    Is it possible you have a backup running on your account, which can be found on this page?

     

    Keep me updated with any progress!

    • VexxAngel's avatar
      VexxAngel
      Explorer | Level 4
      2 years ago

      I do! And it's massive. How weird that it doesn't appear in my folder. So many files I thought I'd lost.

       

      Thank you so much for quickly solving that issue!

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