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Forum Discussion
Accidentally enabled Backup - how can I undo this to free up my space?
I'm using Dropbox (free version) for a few years now. I never upgraded my plan simply because I don't need as much space. In the past couple of weeks, I have connected two laptops with my account. I don't know how or why, but Dropbox by itself, and I'm not joking here. I started to back up my files?! I noticed it because I received a notification on my phone saying that I had run out of space. I had a folder loaded with (*.exe *.xml *.7z *.rar) ect... I don't know if that can create problems? I immediately paused the process, and I unconnected the two laptops from my Dropbox account. I then tried to clean up my Dropbox account. Currently, I have a folder in my Dropbox that comes from one of the laptops. I tried to erase it, and it was impossible! Now that I have already removed my two laptops from my account, I'm working with my cellphone trying to erase files that were originally uploaded from another source. I have a copy of all these files, and they're all secured protected by passwords. I can't resume the backup. The target laptop is no longer in my Dropbox account. Furthermore, the laptop has been formatted! So, I think, I'm going to have to erase my Dropbox account unless someone from Dropbox can erase the folder and files in question!?Thank you for your help, I hope I can solve that problem because it takes all my space thank you very much.
When you have set up the new devices you have accidentally activated Dropbox backup.
You can see the info on that here including how to disable and delete: https://help.dropbox.com/organize/dropbox-backup-faq
- Mark
Super User II
When you have set up the new devices you have accidentally activated Dropbox backup.
You can see the info on that here including how to disable and delete: https://help.dropbox.com/organize/dropbox-backup-faq
Big thanks to Mark ! Exactly the backup was still there I could not see it from my Dropbox but when I used the Backups page on my browser it gives me access to the backup panel where I was able to fix this problem. I don't use Dropbox on the regular basic but the door is not closed that maybe one day I will upgrade my account I like the product and I like it even more today. Thank you Mark I appreciate your fast and accurate support! 👍
