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Forum Discussion
Your account can't be updated to leave the shared workspace.
Your account can't be updated to leave the shared workspace. To continue syncing your Dropbox account, close the following files or folders:
I tried converting my professional dropbox to a business dropbox. When I did that, now the dropbox app on my computer no longer works. It throws an error that says
"Your account can't be updated to the new xxx shared workspace. To continue syncing your Dropbox account, close the following files or folders..."
Thing is, those folders aren't "open" on my machine. Furthermore, the mention folders that are shared to me by third parties. I tried to delete them on my dropbox and re-request access but that didn't work either. The details under the error shows that its trying to rename the folder, which may be why this happens because obviously it can't rename a file I don't have permissions to rename.
Any ideas here?
Daphne
Dropbox Staff
Dropbox StaffHi sean10, thanks for reaching out to us here!
I've moved your post here as it seems that you're getting the same error as mentioned here by the OP.
Could you try the steps suggested here to see if that does the trick? If the issue persists, I'd suggest unlinking and relinking the desktop app to try resolve the issue.
Let me know if this helps!
