You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
DavidJ1
16 days agoExplorer | Level 4
Xmind always a conflict copy
Hello, I use Xmind. I use Dropbox to save my Xmind files so that I can work on them in both my Windows 11 desktop and my iPad Pro. When I save an Xmind file from my Windows 11 desktop, it appears as...
- 16 days ago
Did you take a look at the Help Center article I linked above, Dave?
In general, note that if you are sharing the data between devices you must NOT run the application on more than one computer at a time as this will generate file conflicts and other problems. Thus, the pattern needs to be:
1. Let files sync
2. Start application
3. Save files
4. Quit application
5. Repeat on different computers.
One workaround that can be used to prevent conflicted copies is to move the file out of the Dropbox folder while editing it. Doing this causes the file to appear as deleted and doesn't allow other users to edit the file. Once you're done editing, you can move the file back into its original location in the Dropbox folder. It will reappear with your edits for all users who have access to that file.
DavidJ1
Explorer | Level 4
I have been doing further testing of this issue since my post. The file has been saving and opening properly in both my Windows 11 Desktop and my iPad Pro. I cannot remember the original sequence of actions that I performed to create the problem. I may have inadvertently chosen Save As instead of Save in Xmind. Would that have created the conflicted copy? Can you provide further information on how to avoid conflicted copies and/or point me to a relevant support document? Thanks much!
Dave
Walter
16 days agoDropbox Staff
Did you take a look at the Help Center article I linked above, Dave?
In general, note that if you are sharing the data between devices you must NOT run the application on more than one computer at a time as this will generate file conflicts and other problems. Thus, the pattern needs to be:
1. Let files sync
2. Start application
3. Save files
4. Quit application
5. Repeat on different computers.
One workaround that can be used to prevent conflicted copies is to move the file out of the Dropbox folder while editing it. Doing this causes the file to appear as deleted and doesn't allow other users to edit the file. Once you're done editing, you can move the file back into its original location in the Dropbox folder. It will reappear with your edits for all users who have access to that file.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!