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Forum Discussion
WhyDoHumansNoLongerExist
10 months agoExplorer | Level 3
Why won't my devices sync with each other?
I have no idea if this is the right area. My tablet and phone show a 3 Month old version of files and not all of them. I've tried signing into the web app. I've tried uninstalling and reinstalling on...
WhyDoHumansNoLongerExist
Explorer | Level 3
They're all in the same room with the same router. Since I've uninstalled and reinstalled on the phone and it shows as the same version as the tablet, I'm not sure how else to install a different version? What permission does Dropbox require to sync as it once did?
Walter
10 months agoDropbox Staff
Hey WhyDoHumansNoLongerExist - sorry to jump in here, but I wanted to mention that it sounds like the Dropbox desktop app on your computer is not syncing.
Could you have a look at your task bar and let me know if you see the Dropbox icon there?
If you do, could you share the app's status and version?
- WhyDoHumansNoLongerExist10 months agoExplorer | Level 3
Said above:
While it shows as "download complete" on the taskbar icon (which is black with a blue sync icon), it does not show in any of the files. I cannot find the Dropbox version on my computer. I've looked but it's not showing anywhere that I know of.
- Walter10 months agoDropbox Staff
In that case, could you reinstall using the offline installer from this page directly WhyDoHumansNoLongerExist ?
- WhyDoHumansNoLongerExist10 months agoExplorer | Level 3
Do I need to uninstall the previous version and will it affect my files if they're not syncing to the cloud?
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