You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
WhyDoHumansNoLongerExist
10 months agoExplorer | Level 3
Why won't my devices sync with each other?
I have no idea if this is the right area. My tablet and phone show a 3 Month old version of files and not all of them. I've tried signing into the web app. I've tried uninstalling and reinstalling on...
daviddavid
Explorer | Level 3
If your devices are not syncing with each other, it could be due to various reasons such as incompatible software versions, network issues, or improper settings. Ensure that all devices are connected to the same network and have the latest updates installed. Check the settings and permissions to ensure proper synchronization between devices.
WhyDoHumansNoLongerExist
10 months agoExplorer | Level 3
They're all in the same room with the same router. Since I've uninstalled and reinstalled on the phone and it shows as the same version as the tablet, I'm not sure how else to install a different version? What permission does Dropbox require to sync as it once did?
- Walter10 months agoDropbox Staff
Hey WhyDoHumansNoLongerExist - sorry to jump in here, but I wanted to mention that it sounds like the Dropbox desktop app on your computer is not syncing.
Could you have a look at your task bar and let me know if you see the Dropbox icon there?
If you do, could you share the app's status and version?
- WhyDoHumansNoLongerExist10 months agoExplorer | Level 3
Said above:
While it shows as "download complete" on the taskbar icon (which is black with a blue sync icon), it does not show in any of the files. I cannot find the Dropbox version on my computer. I've looked but it's not showing anywhere that I know of.
- Walter10 months agoDropbox Staff
In that case, could you reinstall using the offline installer from this page directly WhyDoHumansNoLongerExist ?
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!