You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
GoTheBunnies
2 years agoNew member | Level 2
Why don't I see the latest file across 2 computers
I'm sure this is a newbie question, but I have a paid Dropbox plan that I really only use across 2 computers - a PC at home and a Mac at work. I opened and updated a file yesterday at home - save...
- 2 years ago
Hey GoTheBunnies, sorry to jump in here.
When you get to your home computer, make sure to hover your mouse over the Dropbox icon in your system tray, to check the sync status of the app, to see if it's "up to date" or still syncing.
Walter
Dropbox Staff
Hey GoTheBunnies, sorry to hear about your syncing issue.
Are you able to see the updates when you log into your account from a web browser on both devices?
Did you make sure that the desktop app is 'up to date' and not still syncing in your menu bar/system tray?
Let us know when you get the chance and we'll take it from there.
GoTheBunnies
2 years agoNew member | Level 2
Thanks Walter - when I check the web browser today the file is showing as last updated on 22 June (but I updated it yesterday). It appears to be syncing ok on the home computer where I saved it, but I'll check again when I get home
- Hannah2 years agoDropbox Staff
Hey GoTheBunnies, sorry to jump in here.
When you get to your home computer, make sure to hover your mouse over the Dropbox icon in your system tray, to check the sync status of the app, to see if it's "up to date" or still syncing.
- GoTheBunnies2 years agoNew member | Level 2
Thank you - that appears to be the issue - for some reason my Dropbox icon was gone, and so the files I was updating on the PC weren't syncing to DropBox - I think it's now fixed. Thanks for your help
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