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Forum Discussion
Why do shared files count against my space use???
Why are files shared with me counted against my space usage? Is this data counted twice? If someone who is sharing files with me is paying for this space, why should I have to pay as well just to acc...
dualice wrote:
Why are files shared with me counted against my space usage?
Because the files exist in your account.
When you have access to a shared folder, you're not accessing someone else's folder. You're accessing your own COPY of the folder within your account, and you need to have enough space available to hold that folder.
If you just need to view or download files that someone else is sharing with you, ask them to send you a shared link instead. A shared link is a view-only method of sharing and you don't even need a Dropbox account to access it.
Hello, I have a question reagrding access to dropbox. Our customer has 2TB DropBox account. His employees have free 2GB accounts. If the customer share a folder bigger then 2 GBs for his employees, they cant edit that folder. Is that normal behavior or there is a way ho to edit folder bigger then 2GBs?
Thank you
- Megan
Dropbox Staff
Hey there, Zbynek, welcome to our Community!
Do they have a problem editing the folder, or generally an issue adding the folder on their Dropbox account?
Even if your customer has a 2TB account, when he shares the folder with the rest of his employees, they need to have enough quota on their Dropbox account to add it, and make any changes there.
Essentially the shared folder takes up space on both the recipient's, and the sender's Dropbox account.
I hope this clarifies!
