You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

viccilewis's avatar
viccilewis
New member | Level 2
7 years ago

Why can't I see any Smart Sync options in Finder?

I have just upgraded so i have smart sync. I have a MAC and a Dell. I have selected the "online only for new files" in preferences and i am trying to get both machines to put all existing folders onl...
Desktop
Sync
  • Jay's avatar
    Jay
    7 years ago
    Hi Vic, if you just upgraded, quit and reopen the Dropbox desktop application for the option to appear. If that doesn’t work, reboot the Mac.
     
    This will make sure that the context menu has been installed.
     
    Let me know if that works!
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
Hi Vic, if you just upgraded, quit and reopen the Dropbox desktop application for the option to appear. If that doesn’t work, reboot the Mac.
 
This will make sure that the context menu has been installed.
 
Let me know if that works!
viccilewis's avatar
viccilewis
New member | Level 2
7 years ago

Fabulous I can now see the option. I assume it takes some time to do. The first folder has done- just waiting for the others. It doesnt matter that they are shared folders (ie someone shared with me does it?)

 

Thanks so much for your help

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago
    It takes some time to mark the files and folders as online-only to download the placeholder files, and varies depending on the number of files in total, and no problems with sharing.
     
    If you have any questions, please let me know!
    • viccilewis's avatar
      viccilewis
      New member | Level 2
      7 years ago

      Thanks again

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