You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
viccilewis
7 years agoNew member | Level 2
Why can't I see any Smart Sync options in Finder?
I have just upgraded so i have smart sync. I have a MAC and a Dell. I have selected the "online only for new files" in preferences and i am trying to get both machines to put all existing folders onl...
- 7 years agoHi Vic, if you just upgraded, quit and reopen the Dropbox desktop application for the option to appear. If that doesn’t work, reboot the Mac.This will make sure that the context menu has been installed.Let me know if that works!
Jay
7 years agoDropbox Staff
Hi Vic, if you just upgraded, quit and reopen the Dropbox desktop application for the option to appear. If that doesn’t work, reboot the Mac.
This will make sure that the context menu has been installed.
Let me know if that works!
- Binko6 years agoExplorer | Level 4
Hello Jay! Same issue there...
I am an exissting Dropbox plus user.
I just updated to last version.
Quite dropbox, reboot...
But still don't get the option smartsync on the drop down menu.
- Rich6 years agoSuper User II
Binko wrote:
I am an exissting Dropbox plus user. ... But still don't get the option smartsync on the drop down menu.
The added features will be available to existing Plus accounts in the coming week. Dropbox slowly pushes such updates to ensure a successfull rollout.
- Binko6 years agoExplorer | Level 4
Thanks Rich,
Can't wait...
You know if there's going to be some kind of notification or if I should go every now and then check if it suddenly appeared?
Or if each time I check, I have to quit the app, or make an update or re-install the whole thing?
Thanks again for your help
- viccilewis7 years agoNew member | Level 2
Fabulous I can now see the option. I assume it takes some time to do. The first folder has done- just waiting for the others. It doesnt matter that they are shared folders (ie someone shared with me does it?)
Thanks so much for your help
- Jay7 years agoDropbox StaffIt takes some time to mark the files and folders as online-only to download the placeholder files, and varies depending on the number of files in total, and no problems with sharing.If you have any questions, please let me know!
- viccilewis7 years agoNew member | Level 2
Thanks again
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