You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Rudy_Waltz's avatar
Rudy_Waltz
Explorer | Level 3
2 years ago

Video files stuck in upload

On one of my computers I can no longer use the upload function with video files (about 200 mb). I insert the file into a shared folder, and the upload stops almost immediately without even giving a p...
Desktop
Dropbox Plus
Sync
upload
  • Jay's avatar
    Jay
    2 years ago

    Hi Rudy_Waltz, have you checked the bandwidth limit in the Dropbox desktop application to see if there are any restrictions on it?

Rudy_Waltz's avatar
Rudy_Waltz
Explorer | Level 3

Hi Hannah, nice to hear from you!

The sync status (in Italian) is:

*****

Dropbox 187.3.5584

Caricamento di

"10481_20231109_1600_Rai3.mov" in corso...

*****

That is: "Uploading of "10481_20231109_1600_Rai3.mov" in progress..."

 

HTH!

 

Vittorio

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Rudy_Waltz, have you checked the bandwidth limit in the Dropbox desktop application to see if there are any restrictions on it?

  • Rudy_Waltz's avatar
    Rudy_Waltz
    Explorer | Level 3
    2 years ago

    Thanks! That solved the issue.

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Glad to hear that Rudy_Waltz! 

       

      If you need anything else, we're here! 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!