You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Kashiwa14's avatar
Kashiwa14
Explorer | Level 3
2 months ago

Uploading images/videos from iPhone resets the name to today's date instead of its creation date

Hello Dear Dropbox-Team,

 

I find it very useful that Dropbox changes the names of my images and videos to this uniform format "[Foto|Video] DD.MM.YY, HH MM SS.[jpg|png|mp4|...]" when I upload them from my iPhone using the client. For example, my image named "IMG_1234" will be named "Foto 01.01.20, 12 59 55". This helps me a ton to organise my images/videos on a separate drive by sorting by name, since the date is embedded in the filename.

 

Unfortunately, this does not work for all images. After uploading some of my images, the creation date is reset to today's date, which breaks this organisation system. I have not changed the metadata on these images, but it still happens.

 

Is there a way to make the naming convention consistent, propably with a fix? 

 

Thank you in advance for answering my question 🙂

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey Kashiwa14, welcome to our Community.

     

    Are the images/videos that show these two different behaviors uploaded the same way to your Dropbox?

     

    Or are you perhaps using both the Camera Uploads feature and manual uploads, and these two show different behaviors?

     

    Keep me posted.

    • Kashiwa14's avatar
      Kashiwa14
      Explorer | Level 3

      Hi Hannah,

       

      I only used the upload functionality via the client.

       

      Kind regards

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        It sounds like you're manually uploading your files, but just to be clear, when you say client, you mean the Dropbox mobile app on your iOS device Kashiwa14?

        Are you using the camera uploads or the naming conventions feature by any chance? 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!