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Forum Discussion

Kashiwa14's avatar
Kashiwa14
Explorer | Level 3
19 days ago

Uploading images/videos from iPhone resets the name to today's date instead of its creation date

Hello Dear Dropbox-Team,   I find it very useful that Dropbox changes the names of my images and videos to this uniform format "[Foto|Video] DD.MM.YY, HH MM SS.[jpg|png|mp4|...]" when I upload th...
Camera uploads
iOS
Mobile
Sync
upload
Kashiwa14's avatar
Kashiwa14
Explorer | Level 3

Hi Hannah,

 

I only used the upload functionality via the client.

 

Kind regards

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
17 days ago

It sounds like you're manually uploading your files, but just to be clear, when you say client, you mean the Dropbox mobile app on your iOS device Kashiwa14?

 

Are you using the camera uploads or the naming conventions feature by any chance? 

  • Kashiwa14's avatar
    Kashiwa14
    Explorer | Level 3
    16 days ago

    Hi,

    yes, I manually upload them and yes, I mean the mobile app. I choose my images/videos out of the app. When I save my images from my iPhone proprietary photos album, the naming convention I described above will not be applied. That is why I upload my images/videos right from within the Dropbox App.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      14 days ago

      Hi Kashiwa14, when uploading images or video, what is the exact option you're choosing to upload in the mobile app?  

       

      Are you selecting the 'Upload photos' option or the 'Upload files' option?

      • Kashiwa14's avatar
        Kashiwa14
        Explorer | Level 3
        14 days ago
        Hi,
        I choose „Upload Photos“. With „Upload Files“ I don’t have access to my Photos album.

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