You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Annie P's avatar
Annie P
Helpful | Level 5
8 months ago

Upload button does not work (Web).

Upload button does not react after clicking on it. Could you help please?
Sync
upload
Web
  • BenDBX's avatar
    BenDBX
    8 months ago

    Hi Everybody,

     

    A fix has been implemented. If you're still experiencing an inability to upload, reply here and I'll pass that info on.

     

    Thanks,

    Ben

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey guys, thanks for bringing this up! 

 

Let me know if you notice this only when using Chrome, or on a different browser too. 

 

Using the steps I provided above, might also help us isolate the issue. 

 

Thanks a bunch!

jh24's avatar
jh24
Explorer | Level 4
8 months ago

Upload button does not work for me or by boss.. tried 3 different browsers and none of them worked.  I emailed for help with a ticket and even though they emailed me back none of the suggestions are working. For now I am dragging the items in. 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    Hi jh24, sorry to hear about that! 

     

    Would you mind sending over the ticket number reference, in order for me to locate it on our system?

     

    Our status page doesn't report some issue, that's why I'm asking. 

    • jh24's avatar
      jh24
      Explorer | Level 4
      8 months ago

      Ticket # 23528280

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        8 months ago

        Thanks for that jh24!

         

        I've pinged the agent working on this, and they should reply back as soon as possible.

         

        Hang tight, and thank you for your patience!

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