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Forum Discussion

Annie P's avatar
Annie P
Helpful | Level 5
9 months ago

Upload button does not work (Web).

Upload button does not react after clicking on it. Could you help please?
Sync
upload
Web
  • BenDBX's avatar
    BenDBX
    9 months ago

    Hi Everybody,

     

    A fix has been implemented. If you're still experiencing an inability to upload, reply here and I'll pass that info on.

     

    Thanks,

    Ben

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey Annie P, I hope you're doing well! 

 

It sounds like your browser isn't able to process the upload button for some reason. Could you try switching browsers to see if this helps?

 

Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely. 

 

Those are the first steps in troubleshooting any possible browser issue.

 

Let me know of any updates! 

tict0c's avatar
tict0c
New member | Level 2
9 months ago

Same thing happening to me. Started yesterday. I am using Chrome. I could get around the problem yesterday by leaving the folder and coming back to it and it would let me upload but today that is not working.

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