You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
GarryWP
2 years agoHelpful | Level 6
Upgrading Database
My Dropbox app has been 'Upgrading Database...' for a number of hours today with the result that my colleagues can't see or access new files that I have worked on today because my sync is not up-to-d...
- 2 years ago
Great. Thank you.
GarryWP
2 years agoHelpful | Level 6
I can see approx 500 folders with about 100 at any one time synced to my mac locally.
Syncing files normally only takes minutes when I boot up in the morning. I haven't seen this message before 'Upgrading Database'.
I can leave the machine on overnight to see if it resolves. Could it be indexing all files? As mentioned hasn't happened before.
- Hannah2 years agoDropbox Staff
Hey GarryWP, can you let us know if you're on a Dropbox Business team?
- GarryWP2 years agoHelpful | Level 6
Hi Hannah,
yes on a team of 11 (3 admins)
Files are now up-to-date after leaving machine on overnight. I would like to know if 'Upgrading Database' is a new process as it was quite disruptive to workflow yesterday...and if there is a way to speed up the process or a way to manually 'Upgrade Database' at a more suitable time.
- Jay2 years agoDropbox Staff
Hi GarryWP, it sounds like you might have undergone the new upgrade to the team space on your Dropbox Business team.
This is a one-off process, so it wouldn't be re-occurring again in the future. Currently, there isn't a method to speed up the process as you're asking.
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