You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
"Unknown Error" when saving an Adobe Premire Pro project directly into a Dropbox folder
I use Dropbox to store most of my files so I can share them easily, so I normaly create the projects directly on a Dropbox sync folder on my PC.
However, since some days ago, I have started get...
Thanks for the update Agirres.
In this case then, this might be caused by the syncing process when our app is running while you're also working on Adobe Premiere Pro.
Apart from quitting the app when working on your files through Adobe's Premiere Pro, you might also be able to work-around this issue by pausing the sync.
I know it's not much, but I sure hope this helps to some extent.
Please let me know if there's anything else I can assist with.
Hey Walter!
It does indeed work when I quit Dropbox, so at least now I have a way to save the projects directly!
So I guess it's a Dropbox issue.
Walter
Dropbox Staff
Dropbox StaffThanks for the update Agirres.
In this case then, this might be caused by the syncing process when our app is running while you're also working on Adobe Premiere Pro.
Apart from quitting the app when working on your files through Adobe's Premiere Pro, you might also be able to work-around this issue by pausing the sync.
I know it's not much, but I sure hope this helps to some extent.
Please let me know if there's anything else I can assist with.
Yeah I do pause when I have to save a premiere File. But that is a pain in the ass. Please Fix it!
I am having the same issue with dropbox and adobe premiere. Are y'all working on a solution with Dropbox? Could the app delay syncing until the file is saved?
Turning off sync indeed fixes the issue but I'd prefer to have it on most of the time.
Thanks,
Yoni
Yup, I also get this issue. Frustrating because I switched from Google Drive to dropbox because I was getting errors saving C4D into Drive, now on Dropbox I get this issue with Premiere! Everything else is fine though.
I have the exact same error message as the OP.
- Lusil
Hey YoniL and LaurenceSpliceFilms, thanks for nudging us on this thread.
As Walter mentions above, could you let us know if you can prevent the error message from appearing by pausing sync before editing the file, and resuming syncing after you've closed the third party app?
Keep us posted!
