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Forum Discussion
writetoness
9 months agoExplorer | Level 3
Unable to restore backup to tablet
Hi. When I've created a backup on my PC and then try to restore same backup to tablet, I keep getting an error message "There is something wrong with the backup file". I've updated Dropbox on both th...
- 9 months ago
It probably shouldnt have worked as that isnt how Backup is intended to work. It is designed to restore to a working computer with the same folder structure as before. It sounds like you may have been working via a bug now restored.
It may be worth asking support for help: www.dropbox.com/support
Mark
Super User II
You wont be able to restore to a tablet as there is no 'folder structure' on tablets. You can only restore to computers.
writetoness
9 months agoExplorer | Level 3
Hi Mark. Thank you for your reply. Previously I used to create a backup on my computer and save to Dropbox, then restore from Dropbox App on my tablet. It used to work perfectly until recently using the same procedure.
- Mark9 months agoSuper User II
It probably shouldnt have worked as that isnt how Backup is intended to work. It is designed to restore to a working computer with the same folder structure as before. It sounds like you may have been working via a bug now restored.
It may be worth asking support for help: www.dropbox.com/support
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