You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
GamePadToaster
2 years agoNew member | Level 2
Unable to delete Dropbox Backup
Something is using my whole dropbox for Backups and i cant figure out what and how to delete these Backups
I got about 280 MB of files in my Dropbox and 5GB of Backups and i am not able to delete these 5GB of Backups
Hi there GamePadToaster, sorry to hear you're having issues with this.
Could you have a look at your backups page and let me know if you're able to delete your backups from there to free up some space on your account?
Keep us posted!
- WalterDropbox Staff
Hi there GamePadToaster, sorry to hear you're having issues with this.
Could you have a look at your backups page and let me know if you're able to delete your backups from there to free up some space on your account?
Keep us posted!
- GamePadToasterNew member | Level 2
Thx a lot
So after visituing the suggested page iwas able to find this page all on my own for the next time
Somtimes you're just blind *facpalm*Problem solved
- billynguyenNew member | Level 2
Thanks for posting this question, I had the same issue like yours and I found the root cause.
@Walter: Thanks for sharing the Back up page, however, I would suggest Dropbox to make this option more visible to users like us. It took me a week to find this simple solution, which does not make sense to me at all.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!