Unable to move Dropbox folder to external drive on Mac
Good evening, I have tried many solutions suggested by this forum to get the result of having a copy of the files present on the cloud also on an external mac disk but without success (permissions, f...
Hi all, we've brought this to our team and wanted to follow up.
While we've presented a workaround: either by turning off the "preserve file modification timestamps" setting in the application or naming the file with a ".tc" or ".hc" extension, we want to be transparent about our current priorities and unfortunately, this means that we won't be able to delve deeply into this in the near future.
We're still tracking these reports, and will make sure to inform you right away of any changes.
Ecco cosa accade dopo aver eseguito le istruzioni del link da te gentilmente inviato: ho effettuato la trasformazione del volume in APFS crittografato, spostato la cartella di sincronizzazione su questo volume ma mi appare ancora il messaggio allegato (al momento non sei idoneo per Dropbox su Provider...)
Let me explain, in the current condition I can move the folder to an external drive but not the content, only the file structure. Synchronisation only takes place for the files I open. I would like the contents of the Dropbox cloud to be on my external drive and be able to open the files offline.
I hope I have expressed myself more clearly. Thanks for the support.
Si: significa che tutti i files sono sul cloud, quando apro uno di questi file, per consultare o modificare, automaticamente si crea una copia anche sul disco locale nella cartella di sincronizzazione dropbox. Di fatto la cartella dropbox su cloud è 2,5 GB mentre la cartella sincronizzata su disco locale è 180MB ed aumenta di volume solo aprendo i file. Ciò che io vorrei è avere una copia locale di tutto quanto presente sul cloud in maniera da poter utilizzare il tutto anche offline
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Get support and advice from the Dropbox Community.","avatar":null,"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:101001000"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:mxpez29397"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:English"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:101001000"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}},"canReadNode":{"__typename":"PolicyResult","failureReason":null}},"shortTitle":"Create, upload, and share","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"threaded"},"topicsCount":5418,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2025-04-08T16:10:53.747-07:00"},"forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/","tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":true,"tagType":"PRESET_ONLY"},"Rank:rank:44":{"__typename":"Rank","id":"rank:44","position":27,"name":"Helpful | Level 5","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1909704":{"__typename":"User","id":"user:1909704","uid":1909704,"login":"gerardofatone","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-7.svg?time=0"},"rank":{"__ref":"Rank:rank:44"},"email":"","messagesCount":13,"biography":null,"topicsCount":1,"kudosReceivedCount":0,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2025-04-02T09:00:48.362-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":1,"entityType":"USER","eventPath":"community:mxpez29397/user:1909704"},"ForumTopicMessage:message:828854":{"__typename":"ForumTopicMessage","uid":828854,"subject":"Unable to move Dropbox folder to external drive on Mac","id":"message:828854","revisionNum":2,"repliesCount":22,"author":{"__ref":"User:user:1909704"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001014"},"conversation":{"__ref":"Conversation:conversation:828854"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:828854"},"body@stripHtml({\"truncateLength\":200})":" Good evening, I have tried many solutions suggested by this forum to get the result of having a copy of the files present on the cloud also on an external mac disk but without success (permissions, f...","body@stringLength":"497","rawBody":"
Good evening, I have tried many solutions suggested by this forum to get the result of having a copy of the files present on the cloud also on an external mac disk but without success (permissions, formatting the APFS drive encrypted and not, mac os extended).
\n
The disk where the operating system resides is 250GB and is not sufficient to also contain the dropbox files.
\n
currently my operating system is sequoia 15.3.2 si imac retina 5k 2020.
\n
do you have any solutions?
","kudosSumWeight":0,"postTime":"2025-04-02T09:39:21.328-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:desktop","text":"desktop","time":"2020-01-27T05:59:16.968-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Mac","text":"Mac","time":"2018-06-14T06:18:35.214-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:sync","text":"sync","time":"2021-10-06T07:45:18.620-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:828854_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":114},"visibilityScope":"PUBLIC","canonicalUrl":"","seoTitle":"","seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:828854":{"__typename":"Conversation","id":"conversation:828854","solved":true,"topic":{"__ref":"ForumTopicMessage:message:828854"},"lastPostingActivityTime":"2025-04-08T03:32:08.403-07:00","lastPostTime":"2025-04-08T03:32:08.403-07:00","unreadReplyCount":22,"isSubscribed":false},"ModerationData:moderation_data:828854":{"__typename":"ModerationData","id":"moderation_data:828854","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:828854_2":{"__typename":"Revision","id":"revision:828854_2","lastEditTime":"2025-04-02T10:20:57.442-07:00"},"ForumReplyMessage:message:828985":{"__typename":"ForumReplyMessage","id":"message:828985","conversation":{"__ref":"Conversation:conversation:828854"},"author":{"__ref":"User:user:696151"},"revisionNum":2,"uid":828985,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"subject":"Re: Unable to move Dropbox folder to external drive on Mac","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:828985"},"parent":{"__ref":"ForumReplyMessage:message:828977"},"body":"
Ciao Gerardo, grazie per l'aggiornamento!
\n
Non hai realmente bisogno della versione File Provider dell'app Dropbox per usare effettivamente l'app.
\n
Se non hai la versione File Provider, puoi usare i passaggi appropriati nell'articolo che ti ho fornito nella mia risposta precedente.
\n
Dovresti comunque riuscire a spostare la tua cartella Dropbox sull'unità esterna con quei passaggi.
\n
Hai problemi con questo?
\n
-------
\n
Hey Gerardo, thanks for the update!
\n
You don't really need the File Provider version of the Dropbox app to actually use the app.
\n
If you're not on the File Provider version, you can use the appropriate steps in the article I gave you in my previous reply.
\n
You should still be able to move your Dropbox folder to the external drive with those steps.
\n
Are you having any issues with that?
","body@stringLength":"874","rawBody":"
Ciao Gerardo, grazie per l'aggiornamento!
\n
Non hai realmente bisogno della versione File Provider dell'app Dropbox per usare effettivamente l'app.
\n
Se non hai la versione File Provider, puoi usare i passaggi appropriati nell'articolo che ti ho fornito nella mia risposta precedente.
\n
Dovresti comunque riuscire a spostare la tua cartella Dropbox sull'unità esterna con quei passaggi.
\n
Hai problemi con questo?
\n
-------
\n
Hey Gerardo, thanks for the update!
\n
You don't really need the File Provider version of the Dropbox app to actually use the app.
\n
If you're not on the File Provider version, you can use the appropriate steps in the article I gave you in my previous reply.
\n
You should still be able to move your Dropbox folder to the external drive with those steps.
\n
Are you having any issues with that?
","kudosSumWeight":0,"repliesCount":17,"postTime":"2025-04-03T10:47:08.908-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:828985_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":17},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHw1MjoxfGludCw4MjkxMTcsODI5MTE3","node":{"__ref":"ForumReplyMessage:message:829117"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1743510215563":{"__typename":"CachedAsset","id":"theme:customTheme1-1743510215563","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Gentilissima Hannah,
è l'ultima volta che ti disturbo, solo per ringraziarti della pazienza che hai avuto in questi giorni per aiutarmi a risolvere il problema, che ho appena risolto.
semplicemente disinstallando e reinstallando totalmente l'app di dropbox. Di fatto la cartella in cloudstorage non si cancellava creando una nuova cartella nel drive esterno e ciò non rendeva il sistema funzionante.
è l'ultima volta che ti disturbo, solo per ringraziarti della pazienza che hai avuto in questi giorni per aiutarmi a risolvere il problema, che ho appena risolto.
semplicemente disinstallando e reinstallando totalmente l'app di dropbox. Di fatto la cartella in cloudstorage non si cancellava creando una nuova cartella nel drive esterno e ciò non rendeva il sistema funzionante.
grazie ancora
Gerardo
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Ecco cosa accade dopo aver eseguito le istruzioni del link da te gentilmente inviato: ho effettuato la trasformazione del volume in APFS crittografato, spostato la cartella di sincronizzazione su questo volume ma mi appare ancora il messaggio allegato (al momento non sei idoneo per Dropbox su Provider...)
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Ecco cosa accade dopo aver eseguito le istruzioni del link da te gentilmente inviato: ho effettuato la trasformazione del volume in APFS crittografato, spostato la cartella di sincronizzazione su questo volume ma mi appare ancora il messaggio allegato (al momento non sei idoneo per Dropbox su Provider...)
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Let me explain, in the current condition I can move the folder to an external drive but not the content, only the file structure. Synchronisation only takes place for the files I open. I would like the contents of the Dropbox cloud to be on my external drive and be able to open the files offline.
I hope I have expressed myself more clearly. Thanks for the support.
Let me explain, in the current condition I can move the folder to an external drive but not the content, only the file structure. Synchronisation only takes place for the files I open. I would like the contents of the Dropbox cloud to be on my external drive and be able to open the files offline.
I hope I have expressed myself more clearly. Thanks for the support.
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Hey Gerardo, can you clarify what you mean by \"Synchronisation only takes place for the files I open\"?
\n
Do you mean that after moving your Dropbox folder to the external drive all your files are set to \"online-only\"?
Hey Gerardo, can you clarify what you mean by \"Synchronisation only takes place for the files I open\"?
\n
Do you mean that after moving your Dropbox folder to the external drive all your files are set to \"online-only\"?
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Si: significa che tutti i files sono sul cloud, quando apro uno di questi file, per consultare o modificare, automaticamente si crea una copia anche sul disco locale nella cartella di sincronizzazione dropbox. Di fatto la cartella dropbox su cloud è 2,5 GB mentre la cartella sincronizzata su disco locale è 180MB ed aumenta di volume solo aprendo i file. Ciò che io vorrei è avere una copia locale di tutto quanto presente sul cloud in maniera da poter utilizzare il tutto anche offline
Si: significa che tutti i files sono sul cloud, quando apro uno di questi file, per consultare o modificare, automaticamente si crea una copia anche sul disco locale nella cartella di sincronizzazione dropbox. Di fatto la cartella dropbox su cloud è 2,5 GB mentre la cartella sincronizzata su disco locale è 180MB ed aumenta di volume solo aprendo i file. Ciò che io vorrei è avere una copia locale di tutto quanto presente sul cloud in maniera da poter utilizzare il tutto anche offline
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Dropbox Staff
